Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are calculated at the time of shipment. Customer will be notified of charges prior to shipment.

Which payment methods are accepted in the Online Shop?

Trollzone uses PayPal as a payment method. We will send you a link via PayPal that would include the charge for shipment. Once this has been completed your product will be shipped.

How long will delivery take?

The image below is for a reference of basic shipping times. All shipping times are estimates only and are subject to change based on availability of product.

How secure is shopping in the Online Shop? Is my data protected?

All credit card information is based on the security of PayPal.

What exactly happens after ordering?

You will be contacted by a Trollzone associate to confirm the order details. Should you have any questions we are always happy to help. Otherwise setup up and enjoy.

Do I receive an invoice for my order?

An invoice can be created if requested. Trollzone does stand behind its product 100% and will do what can be done (within reason) to help.

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